FAPILOR
Fapilor has been operating in Portugal since 1982 and is dedicated to the trade of wooden items, such as toothpicks (individual, cocktail, skewers) and other disposable wooden items, namely cutlery (knives, forks, spoons) and coffee stirrers. More recently, we have introduced paper disposables (plates, cups, straws), in line with the European Union's latest guidelines on reducing the use of plastics.
We strive for the highest quality products and best production control practices, and we are certified by EN ISO 9001:2015, EN ISO 14001:2015, and IFS HPC standards for quality, environment, and food safety, respectively.
Mission, Vision, and Policy
Fapilor is committed to strong development, improvement, and innovation.
Fapilor's mission is to produce safe, high-quality goods at competitive prices, in compliance with regulatory, normative, and constitutional requirements, ensuring that its products are suitable for contact with foodstuffs. Fapilor's mission also includes sustainable market presence, promoting continuous improvement and innovation, while maintaining respect for the environment, social responsibility, and sustainable economic development. We are committed to valuing people, respecting human rights, promoting inclusion, ethics, and social well-being, as well as efficiently managing resources to ensure the economic viability and balanced growth of the company and the communities where we operate.
Fapilor's vision is to establish this organization as a recognized company and a benchmark in the toothpick industry, standing out as an innovative, dynamic company committed to environmental, social, and economic sustainability. It seeks to meet the needs and requirements of customers and future consumers, promoting sustainable development, environmental responsibility, social well-being, and inclusion, in addition to responsible economic management that ensures the continuity and balanced growth of the company and the communities involved.
Company Policy
Fapilor is committed to ensuring high levels of satisfaction and loyalty among its customers and consumers by providing compliant, safe, and sustainable products that meet their needs and expectations. We promote partnership relationships based on trust and systematically measure commercial performance, complaints, returns, and other satisfaction indicators.
We guarantee the safety of products intended for food contact, based on a preventive and systematic approach, supported by principles of hazard assessment, traceability, analytical control, and product defense. We ensure the rigorous implementation of procedures that guarantee the integrity and compliance of our products at all stages of the production process, ensuring the availability of adequate resources, infrastructure, and information.
We ensure compliance with applicable legal and regulatory requirements in the areas of quality, environment, food safety, occupational health and safety, and social responsibility.
We promote continuous improvement of the Management System and organizational processes, based on monitoring performance indicators, analyzing data, and handling complaints. We encourage operational efficiency by optimizing resources, reducing waste, and controlling costs in all areas of activity.
We are committed to environmental protection and mitigating the impact of our activities, promoting efficient management of natural resources and reducing greenhouse gas emissions. We monitor energy consumption, invest in renewable sources, recycle waste, and promote circular economy practices.
We ensure safe working conditions by promoting accident prevention, continuous risk assessment, and employee training. We implement measures aimed at the physical and psychological well-being of workers, ensuring compliance with legal requirements regarding occupational health and safety.
We value our employees, promoting a fair and inclusive work environment. We invest in continuous training as a strategic tool for skills development.
We adopt an ethical and responsible stance in all our relationships, ensuring respect for human rights and zero tolerance for any form of harassment, discrimination, or abusive labor practices. We have implemented internal policies and reporting channels to ensure a respectful and ethical work environment.
We act with integrity, transparency, and legality in all interactions with stakeholders. We expressly prohibit practices of corruption, bribery, or conflict of interest, promoting an organizational culture based on ethics and responsibility.
Fapilor is committed to integrating environmental, social, and ethical criteria into its goods and services procurement processes. We promote sustainable purchasing practices by selecting suppliers who share our values regarding environmental protection, respect for human rights, product safety, and legal compliance. We regularly evaluate our suppliers and encourage the adoption of responsible practices throughout the supply chain.
